Shipping
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Digital downloads
Made-to-order downloads:
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.
Returns and exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted:
Please contact the seller if you have any problems with your order.
Frequently asked questions
Custom and personalized orders:
Please add Custom Imprint info in the Personalization section. It will be printed exactly as appears. Please make sure to add lower or upper case letters as how you would want them to be on the garment when ordering.
Custom and personalized orders:
Please add Custom Imprint info in the Personalization section. It will be printed exactly as appears. Please make sure to add lower or upper case letters as how you would want them to be on the garment when ordering.
Custom and personalized orders:
Multiple orders to the same address may be combined into one shipping package, and multiple orders may be sent separately in multiple packages!
Custom and personalized orders:
We are unable to change the shipping address, so please make sure to order with the correct address.
Custom and personalized orders:
We can customize all of our styles in many ways, from color combo, printing color combo to size variation. Please inquire if you have a special request and I will try to accommodate it if possible.
Sizing details:
Please choose your size carefully as I will be responsible for matching my listed size chart, not what you may expect it to be. So kindly double-check for sizing when ordering.
Custom and personalized orders:
A mock-up can be requested or will be sent if it seems necessary. We will go into production the next day according to the mock-up sent if I don't hear back from you by then.
Custom and personalized orders:
Actual color of the garment may appear a bit different on fabric than on an LCD of a cell or computer.
Custom and personalized orders:
Orders cannot be canceled. However, there will be a 15% restocking fee only in rare cases if it's mutually agreed to be canceled.
Custom and personalized orders:
We reserve the right to print in the most common print colors if no specific print color is requested at the time of placing the order!
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