Shipping
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Digital downloads
Made-to-order downloads:
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.
Returns and exchanges
Customized or items on sale can not be returned unless there is any defect. See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted:
Please contact the seller if you have any problems with your order.
Frequently asked questions
Custom and personalized orders :
Please add Custom Imprint info in Personalization section.It will be printed exactly as appears. Pls make sure to add lower or upper case letter/s as how you would want them to be on the garment when ordering. .
Adress Change:
In most cases we are unable to change the shipping address, so please make sure to order with the correct address.
Special Requests:
We can customize all of our styles in many ways, from color combo, printing color combo to size variation. Please inquire if you have a special request and I will try to accommodate it if possible.
Sizing details:
Please choose your size carefully as I will be responsible for matching my listed size chart, not what you may expect it to be. So kindly double-check for sizing when ordering.
Mock Ups:
Mock-up can be requested or will be sent if it seems necessary. We will go into production the next day according to the mock-up sent if I don't hear back from you by then.
Custom and personalized orders:
Actual color of the garment may appear a bit different on fabric than on an a digital screen like cell or computer.
Restocking Fee:
Orders cannot be canceled. However, there will be a 15% restocking fee only in rare cases if it's mutually agreed to be canceled.
Custom and personalized orders:
We reserve the right to print in the most common print colors if no specific print color is requested at the time of placing the order!